We design our carriers and accessories in Australia, and manufacture them in China.

Our carriers are made with 100% Linen. Our carriers include accents of genuine leather. Our accessories are also made from genuine leather.

Yes, we use non-toxic dyes.

The time consuming manufacturing process required to create linen is more labour intensive than the processes of some other natural materials. Linen is made from Flax plants, which must be pulled from the ground in full to maintain the entire length of their fibres. The plants are then left outdoors to soften so that the fibres are easier to separate. The fibres are then collected, rolled and stored for a few months for further softening. They are then twisted and processed with a spinning technique into the luxurious cloth we know and love as linen.

We recommend cold hand washing or spot cleaning your carrier where possible, in order to preserve and maintain the life of the genuine leather. If machine washing is necessary, we recommend doing so on the coldest, most gentle cycle. To preserve the carriers shape, lay flat to dry. Wash with a mild detergent free of optical brighteners, enzymes, and baking soda. Do not dry clean.

Please check the care label on your carrier for further information.

Each style of Mamatoto carrier has an individual recommended weight range. These are:

NEST: 3.2kg - 20kg

NOMAD: 6.5kg- 15kg

Yes, our Nest carriers are designed to carry newborns and up. Please refer to the individual instructions for each carrier on how to wear your newborn safely and correctly.

Yes, all of our baby carriers can be worn on the front or the back. Babies and children worn on the back should be at least 6 months old, and must be able to hold their own head upright. Be sure to check on your baby often, particularly when using a back carry position.

Yes, you can breastfeed while wearing your baby in a carrier. Ensure you monitor them closely and move their face away from your breast when they are no longer actively feeding.

Please refer to our detailed product instructions page to learn how to make adjustments to your carrier. Each of our carriers are designed to grow with your baby and be totally customisable to suit their requirements.

Absolutely not, baby wearing develops a sense of trust and security between you and your baby. Studies into baby wearing have shown that carried babies are more often independent at an earlier age. Click here to learn more about the benefits of baby wearing.

Yes! The safety and comfort of your baby is our number one priority. Our carriers are compliant with the International Hip Dysplasia Institute guidelines, and meet all relevant international safety standards. While there aren't currently Australian safety standards for baby carriers, we independently test and comply with EU and USA standards.

If your order hasn’t yet shipped, email us at hello@mamatoto.com.au with your order details and we will see what we can do!

Yes, you may exchange your new carrier for another colour. You can find detailed information on our Shipping & Returns page.

Email us at hello@mamatoto.com.au with details of the damage and we will let you know if we can assist with repair further. Please see our Warranty policy for faulty or defective items.

For detailed information please visit our Warranty page.

Yes we do. For detailed shipping information visit our Shipping & Returns page.

Once your order is shipped you will receive an order fulfilment email that includes your Australia Post tracking information. From this link you will be able to track your order online. If you have any questions, please email hello@mamatoto.com.au